We are specialized in trailer maintenance and trailer rental and are excelling daily by delivering qualitative and efficient service. As the go-to partner for transport companies all over Europe we offer all-in-service solutions to our customers. Thanks to the daily efforts of over hundred employees in The Benelux, Poland and Russia, we have become a steady group with lots of growth perspectives.
Job description:
ICTS is an international service organization active in trailer rental, truck and trailer maintenance, repair, field services and 24/7 breakdown. To support the expansion of truck services alongside existing trailer activities, ICTS is looking for a Shared Services Administrative Officer to strenghten service administration and quality-related processes in Ghent.
Main tasks:
Administrative support for truck and trailer service operations.
Verification of service documentation (photos, labour hours, parts used).
Support of internal quality control processes.
Review and administration of job cards for completeness and accuracy.
Registration and updating of service data in ERP and workshop management systems.
Identification and follow-up of missing or unclear information.
General administrative support for workshops and field service activities.
Maintenance of structured and accurate digital documentation.
Additional responsibilities may be added gradually over time, depending on your experience, training progress, and personal development.
Your profile:
Basic administrative skills with strong attention to detail.
Comfortable working with computers (ERP systems, basic Excel, e-mail).
Basic knowledge of truck and trailer construction and operating principles is mandatory.
Structured way of working and ability to follow procedures.
Good organizational skills and reliability.
Basic knowledge of Dutch and English, both spoken and written.
Motivation to develop within a technical service environment.
Previous experience is not required, motivated starters and graduates are welcome.
Our offer:
Full-time position within an international service organization.
Structured onboarding and step-by-step training.
Opportunities for growth into service administration or coordination roles.
A competitive salary based on your skills and qualifications.